Turn Volunteer Goodwill Into a Reliable Program Resource
Volunteers are often an NGO's most underused asset — recruited enthusiastically but managed informally, which leads to high turnover, inconsistent support, and missed opportunities for real program impact.
This five-day workshop gives staff a practical framework for recruiting, managing, and developing volunteers — from onboarding and supervision to recognition and retention — so volunteer programs deliver consistent value.
Who Should Attend
Designed for staff who recruit, coordinate, or supervise volunteers.
What You Will Walk Away With
A Clear Volunteer Framework
Structure volunteer recruitment, roles, and supervision consistently.
Stronger Onboarding
Onboard volunteers in a way that sets them up to succeed.
Better Retention
Apply practical strategies for keeping volunteers engaged long-term.
A Volunteer Management Plan
Leave with a plan tailored to your organization's volunteer program.
5-Day Curriculum
Click any day to see the full breakdown.
1 Foundations of Volunteer Management +
- Why structured volunteer management matters
- The volunteer lifecycle from recruitment to exit
2 Recruitment & Onboarding +
- Recruiting volunteers who fit your program's needs
- Designing an onboarding process that sets clear expectations
3 Supervision & Support +
- Supervising and supporting volunteers day-to-day
- Handling common volunteer management challenges
4 Recognition & Retention +
- Practical strategies for recognizing volunteer contributions
- Reducing turnover and building long-term engagement
5 Policy, Safeguarding & Practicum +
- Basic volunteer policy and safeguarding considerations
- Applied group exercise building a volunteer management plan
Delivery Methodology
A practical, participant-centered approach designed for busy development professionals.
One fee. Everything covered.
Travel and accommodation are arranged separately by participants; AAI can advise on options on request.
- Morning tea/snacks (10am)
- Buffet lunch daily
- Bottled water throughout
- Course writing materials
- Afternoon coffee (4pm)
- Certificate of completion
Training trusted across the continent and beyond
Asset Africa Institute specializes in the research, design, and delivery of high-quality, affordable training for development professionals worldwide — built around real organizational challenges, not theory for its own sake.
Organizations that have trusted AAI include:
World Resources Institute · Catholic University of Mozambique · National Open University of Nigeria (NOUN) · ACALISE, Uganda · WIOMSA · Help-ev.de, Zimbabwe · FCA-Kenya · Addis Ababa University, Ethiopia · FHI360, Burundi · GAIN, Pakistan · Moi University, Kenya · The Development Fund, Ethiopia/Somalia · eHealth, Nigeria · JRS, Thailand · SEND Sierra Leone · CABTAL, Cameroon · TOCH, South Sudan · CHA, Malawi · LEAP-RE (EU–AU Energy Partnership) — among tens of others.
Questions, answered
Who should attend this workshop?
Volunteer coordinators, program, HR, and field staff who recruit, coordinate, or supervise volunteers.
When and where does it take place?
19–23 October 2026 in Nairobi, Kenya.
What does the USD 395 fee cover?
Tuition, daily meals and refreshments, course materials, and a certificate of completion. Travel and accommodation are arranged separately.
Is this in person or online?
This workshop is delivered in person in Nairobi, Kenya.
Will I receive a certificate?
Yes — every participant who completes the workshop receives a certificate from Asset Africa Institute.
How do I register?
Click "Reserve Your Seat" to complete the short form, or contact our Training Coordinator directly. Seats are limited and confirmed on a first-come basis.